![]() We test and review tech products and services, report technology news and trends. Now, I can't use it at all, other than the two-versions-old edition, which has serious problems with aspect-ratio management.I don't know what these guys are thinking, or WHY the pulled a perfectly good protocol - the ONLY one usable with the Zune 30 - but, there you have it. PCMag is your complete guide to computers, peripherals and upgrades. Program is available in both 32-bit and 64-bit versions. Product lets you merge and split video files, add watermarks, and change the video resolution. ![]() Software is very versatile and can be used for a variety of tasks. ![]() They have NO support - NO product forum on their website, and polite email to both of the addresses they provide is immeditately and completely IGNORED.I feel like a bigger fool for having so enthusiastically recommended this program to so many people. Product Format Factory APK can convert audio, video, and image files into various types. Well, it installed to the new path - but, it went and DELETED the 1.85 path.Nice work, guys.I'm at my wits end. ![]() I installed 2.0 to a new path, so that I'd still have 1.85, and thus, still be able to use my Zune 30. Dang, my post submitted while I was still typing! I can't see any way to edit or delete it, if someone can get rid of the scrap, please do, thanks!Anyway, they came out with a NEW update - version 2.0 - like a fool, I spent an hour or so downloading it and installed it and good grief, not only did they NOT restore the WMV1 encoding they REMOVED with the last update, but they ADDED a nifty misfeature - constant "COM Surrogate has stopped working" errors while running unrelated apps, copying files, etc.Yes, they BROKE my OPERATING SYSTEM!I tracked it down to a problem with the FFMpeg component included with this edition of Format Factory - and remedied it by REMOVING Format Factory.I originally TRIED to play it safe, just in case.
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